Please be aware, during the Covid crisis you will not be able to access the surgery as all doors are closed. If you need to collect a prescription/ letter personally ( though we strongly suggest ordering via our website or NHS App or via your pharmacy and having it sent to your usual pharmacy directly) please telephone the surgery first to obtain instructions to enable you to collect.
Hawthorns Medical Centre is still open, but the way we access healthcare during the Covid-19 pandemic is changing. A new health app for Sandwell & West Birmingham will check your symptoms and give you access to the right type of appointment for you. The app links directly with your GP practice. It is free to download and easy to use. Over the coming weeks, the app will offer additional functions to help you manage your health and we will keep you updated on this. In the meantime, please use this app if you need to check your symptoms or book an appointment. Download the app via the App Store or on the Google Play Store by searching ‘SWB Health App’. Alternatively, please visit https://app.swbhealthapp.com/splash
PLEASE BE AWARE FROM MONDAY 23th OF MARCH 2020 ALL APPOINTMENTS WITH A GP OR NURSE AT THIS SURGERY WILL BE TELEPHONE TRIAGED BEFORE A DECISION IS MADE THAT A FACE TO FACE APPOINTMENT IS REQUIRED.
PLEASE HELP US TO STAY OPEN AND PROVIDE A SERVICE FOR YOU BY;
* NOT ATTENDING THE SURGERY WITHOUT A PRE-ARRANGED CONTACT FROM A Clinician - PLEASE PHONE FIRST FOR ADVICE
* ATTENDING FOR YOUR ARRANGED APPOINTMENT ON TIME - PLEASE DO NOT ATTEND EARLY YOU MAY BE ASKED TO WAIT OUTSIDE THE SURGERY TILL YOUR ARRANGED APPOINTMENT TIME
THANK YOU FOR YOUR PATIENCE IN THESE DIFFICULT TIMES AND FOR COMPLYING WITH THE VERY NECESSARY GUIDELINES GIVEN ABOVE.
IF YOU REQUIRE A GP DURING THE TIME THE SURGERY IS CLOSED CALL NHS 111, OR IF YOU FEEL IT IS AN EMERGENCY 999
IF YOU NEED URGENT ADVICE FROM A DOCTOR CALL THE PRACTICE NUMBER, TO BE REDIRECTED AS USUAL WHEN THE PRACTICE IS CLOSED.
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Not well? Want to be seen quickly?
Receptionists may ask a few questions to help navigate you to the best person to help you
They won’t try to diagnose your problem, but may need to tell them little bit about why you are calling
Please speak to your receptionists for further details
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Hawthorns Medical Centre
NOW ACCEPTING NEW PATIENTS
Telephone 0121 5555635

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We hope that you will find this website useful and an aid to finding out about the services that we offer.
We would like to improve the services we offer therefore if you have any ideas or comments please do not hesitate to let us know.
Contact Details
94 Lewisham Road,
Smethwick,
Warley,
West Midlands
B66 2DD
Telephone: 0121 555 5635

Online Services
Avoid the queue!!!
View, book and cancel appointments, view and request medication
– all using a quick and easy online service.

Click here to access SystmOnline

Important – to get started
Please speak to a member of staff
to register to this secure service.
Click here to download
our Statement of Intent for Patient Online Services.
CHOOSE PHARMACY FIRST
AND TREAT YOURSELF BETTER THIS WINTER
No appointment necessary!
If you're not feeling well, visit your pharmacist first. They can treat a range
of minor conditions without the need for a doctor's appointment.
Pharmacy First leaflet (.pdf)
Pharmacy First poster (.pdf)
Participating Pharmacies (.pdf)
Opening Times
MONDAY |
8.00am – 6.30pm |
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6.30pm - 8.00pm HUB appointments |
TUESDAY |
8.00am – 6.30pm |
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6.30pm - 8.00pm HUB appointments |
WEDNESDAY |
8.00am – 1.00pm |
1.00pm - 6.30pm contact Village Medical Centre for appointments |
6.30pm - 8.00pm HUB appointments |
THURSDAY |
8.00am – 6.30pm |
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6.30pm - 8.00pm HUB appointments |
FRIDAY |
8.00am – 6.30pm |
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6.30pm - 8.00pm HUB appointments |
SATURDAY |
9.00am - 12.30pm HUB appointments |
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SUNDAY |
9.00am - 12.30pm HUB appointments |
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As from 1st September we will be working in collaboration with Lodge Road Surgery and Victoria Health Centre to provide with Evening 6.30-8.00pm on weekdays and Weekends 9.00am-12.30pm appointments. These appointments will be booked on first come basis.
Doctors
Dr. S. Tillu and Dr. H. Singh
Our Practice Offers the Following Facilities:
- Wheelchair access
The surgery have disabled access; if you need help when visiting the surgery, please inform staff in advance.
- Induction loop
Induction loop is available.
- Disabled parking
Disabled car parking is available.
- Car Parking
Car parking is available.
To learn more, please ring our reception on 0121 555 5635.
The practice would like to thank the various advertisers who have helped to
produce this Website. However, it must be pointed out that the accuracy of any
statements cannot be warranted, nor any products or services advertised, be
guaranteed or endorsed.